All military student populations have basic rights to satisfactory college marketing, admissions, and student services practices.
These rights include:
- Accurate information about a school's program, requirements, accreditation, and its potential impact on course transferability;
- Access to basic college/university information and fees without disclosure of student personal information'
- Educational planning and career guidance without high-pressure registration and enrollment efforts from institutions;
- A clear and complete explanation of course/program enrollment procedures and all resulting financial obligations;
- Explore, without coercion, all financial aid options before signing up for student loans or other financial assistance;
- Appropriate academic screening and course placement based on student readiness;
- Appropriate, accessible academic and student support services;
- Clearly defined institutional "drop/add" and withdrawal policies and procedures, including information about the impact of military duties (e.g., mobilization, activation, and temporary duty assignments) on their academic standing and financial responsibilities; and
- Clearly defined grievance/appeals processes.
These specific rights focus on satisfactory college marketing, admissions, and student services practices. Service Members Opportunity Colleges (SOC) institutions agree to provide adequate access to the range of student services appropriate to support the programs, including admissions, financial aid, academic advising, delivery of course materials, competency testing, course placement, and counseling.